PIA Membership Terms and Conditions

Article 1: Scope and Amendment of PIA Membership Terms and Conditions

• The PIA Membership Terms and Conditions (hereinafter referred to as the "PIA Membership Terms and Conditions") shall apply to PIA Corporation (hereinafter referred to as the "Company") and each PIA member (hereinafter referred to as "Member") in connection with the use of the PIA Membership Service, a registration-based service provided by the Company (hereinafter referred to as the “Service”; the Service includes the services provided through the Ticket PIA application, etc. provided by the Company and the services specified in each individual regulation (specified in the following paragraph)).
• If, in addition to the PIA Membership Terms and Conditions, there is any guideline, policy, or other document in which the Company stipulates the Service's terms of use or rules for use (hereinafter referred to as the "Individual Regulations," and together with the PIA Membership Terms and Conditions, hereinafter collectively referred to as the "Terms and Conditions, etc."), the Member shall use the Service in accordance with the provisions of the Individual Regulations in addition to the PIA Membership Terms and Conditions.
• Whenever the Member uses the Service, the Member shall check information, precautions, and other details provided through the Service. By using the Service, the Member shall be deemed to have agreed to all provisions of the Terms and Conditions, etc.
• The Company may amend the Terms and Conditions, etc. pursuant to Article 548-4 of the Civil Code. If the Company intends to amend the Terms and Conditions, etc., it shall announce such amendment, the content of the amended Terms and Conditions, etc., and the effective date of such amendment on its website at least one month prior to the amendment coming into force. If the Company notifies the Member of the amended Terms and Conditions, etc. and the Member uses the Service after the effective date of the amended Terms and Conditions, etc., the Member shall be deemed to have agreed to the amended Terms and Conditions, etc. If the Member does not agree to the amended Terms and Conditions, the Member shall not use the Service any longer.

Article 2: Application for Membership Contract

• A person who wishes to use the Service (hereinafter referred to as "Applicant for Membership") shall, upon acceptance of the Terms and Conditions, etc., apply for the conclusion of a contract for the use of the Service (hereinafter referred to as the "Membership Contract") by himself/herself in accordance with the prescribed procedures.
• If the Applicant for Membership is a minor, the Applicant for Membership shall obtain the prior consent of his/her legal representative, such as a person with parental authority, to apply for and use the Service.
• The Service is for residents of Japan, and non-residents of Japan shall not apply for or use the Service.
• The Applicant for Membership shall comply with the terms of use, membership terms and conditions, etc. specified by the credit card company and payment service company registered as a payment method, and other third parties related to the use of the Service, and shall agree in advance that the authentication confirmation will be carried out by the corresponding credit card company, etc. when registering the information of the credit card, etc.

Article 3: Formation of Membership Contract

• The Applicant for Membership applies for the Membership Contract prescribed in Article 2 of the PIA Membership Terms and Conditions, and the Company grants the Applicant for Membership a PIA Member ID (hereinafter referred to as "Member ID") and a password to use the Service. Furthermore, the Applicant for Membership completes authentication of the member information by the method designated by the Company (hereinafter referred to as "Authentication of Member Information") and the Company accepts the application, upon which the Membership Contract is formed and membership registration is completed.
• If any of the following items apply to an applicant, we may refuse to accept the application for a Membership Agreement.
  (1) If you are already a member
  (2) If the details of your application for membership are the same in whole or in part as the registration details of another member
  (3) If you have previously been subject to revocation of your membership due to a violation of these Terms and Conditions.
  (4) If there is any falsehood, error or omission in the application
  (5) If a minor applicant does not have the consent of a parent or other legal guardian
  (6) If you are not a resident of Japan
  (7) If your payment method has been suspended by a credit card company, financial institution, etc.
  (8) If you have been subject to disqualification or other disposition in relation to our affiliated services
  (9) If Other reasonable grounds for which we determine that it is inappropriate to conclude the Member Agreement.
  

Article 4: Matters to be Reported

• Notice from the Company to the Member, including notice of amendment of the Terms and Conditions, etc., shall be given by e-mail, on the Ticket PIA’s website, on the app provided by the Company, or by any other means that the Company deems appropriate.
• If the notice referred to in the preceding paragraph is given by e-mail, the notice shall be deemed to have been completed at the time when the Company sends the e-mail to the e-mail address which is notified by the Member in advance. The Member shall check the notice sent by the Company via e-mail without delay.

Article 5: Change or Deletion of Registered Information

• In the event of any change in the information provided at the time of application of Membership Contract or purchasing product(s), the Member shall promptly notify the Company of such change by the prescribed method.
• Unless otherwise specified in the Terms and Conditions, etc., if the information used by the Company for Authentication of Member Information such as registered phone number information is changed, the Member shall promptly change the information by the prescribed method and conduct Authentication of Member Information using the changed information.
• The Member agrees that, if there is any error in the information provided at the time of application of Membership Contract or purchasing product(s), or in the notification of a change referred to in Paragraph 1 of this Article (including the case of registering an incorrect phone number or e-mail address, or of intentionally registering third-party information), the Company may change the provided information without any notice to the Member, to the extent necessary.
• The Company may delete credit card information that has not been used on the Service for two years or more or that has expired, without prior notice.
• If the Member’s credit card information is deleted or if his/her credit card status changes, the Member may be required to conduct Authentication of Member Information again.

Article 6: Withdrawal

• The membership is valid for an indefinite period of time and will automatically continue.
• If the Member wishes to withdraw from the membership, the Member shall notify the Company of such withdrawal by the prescribed method.
• The Company shall not be liable for any refund of fees, etc. already paid, regardless of the reason.
• The Company may retain the Member's personal information and usage history for one year after receiving the notification of withdrawal from the Member.
• Unless otherwise specified, the Member shall not receive the Service or any other affiliated services after withdrawal.
• If the Member loses his/her membership, the Member shall immediately pay the full amount owed to the Company.

Article 7: Suspension and Cancellation of Membership

• If the Member falls under any of the following items, or the Company determines that he/she does so, the Company may suspend the provision of the Service in whole or in part to the Member, or may suspend or cancel the membership of the Member, without prior notice:
  (1) If the circumstances fall under Article 3, Paragraph 2 of the Pia Membership Terms and Conditions
  (2) If the Member violates Article 12 of the PIA Membership Terms and Conditions
  (3) If the Member violates Article 13 of the Ticket Sales Rules
  (4) If there is a delay or impossibility of the payment of financial obligations, such as fees, by the Member
  (5) If the Member interferes with the operation of the Service
  (6) If the use of the credit card or paying account designated by the Member is suspended by the relevant credit card company, collection agency, financial institution, or other entity
  (7) If the Member has multiple membership registrations
  (8) If the Member is not a resident of Japan
  (9) If the Member has not logged in to the Service for two years or more and is not expected to use the Service in the future
  (10) If two years have passed without completion of Authentication of Member Information
  (11) If the Member violates the Terms and Conditions, etc.; or
  (12) If the Company determines that the Member is inappropriate as a Member due to other reasonable grounds.
  
• If any of the events referred to in the items of the preceding paragraph occurs, the Member shall compensate for damages incurred by the Company and any third parties due to such act.
• Even if the Member loses his/her membership, he/she shall not be exempted from payment of fees related to the Service which he/she has already used, tickets already purchased, etc. In addition, unless otherwise provided for in the Terms and Conditions, etc., the Company shall not be liable for any refund of fees, etc. already paid by the Member.

Article 8: Preparation Before Use

• The Member shall prepare communication equipment, software, telephone and Internet contracts, and other requirements necessary for the use of the Service at his/her own responsibility and expense. In addition, any and all communication charges, connection charges, call charges, and other charges relating to the use of the Service shall be borne by the Member. The system requirements for the Service are specified in "System Requirements and Security" (https://t.pia.jp/guide/security.jsp) on Ticket PIA’s website.
• Depending on the environment, such as a newly released mobile device model, newly released operating system, or browser, it may take time or be impossible to use the Service. The Company does not guarantee the availability of the Service in all environments.
• The Member shall configure e-mail settings so that the Member can receive e-mails from the Company at all times. The Company may stop attempting to contact the Member by e-mail if e-mails sent from the Company to the Member are rejected. When cancelling any e-mail rejection setting, the Member shall promptly notify the Company of the cancellation.

Article 9: Management of Member ID and Password

• The Member is responsible for the Member ID and password that the Company grants him/her.
• If the Company confirms that the Member ID and password are consistent with those registered, the Company may deem that the use is by the Member himself/herself.
• If the Member notices that the Member ID and password have been stolen or used by a third party, the Member shall immediately notify the Company of the fact and follow the Company's instructions, if any.

Article 10: Privacy

The Company shall properly handle the Member's private information and personal information in accordance with its Privacy Policy.

Article 11: Operation of Services

• In connection with the operation of the Service, the Company may, at its discretion, perform any of the following:
  (1) To monitor the use of bulletin boards, etc. on the Service or impose restrictions on access to bulletin boards, etc.;
  (2) To delete information that has not been accessed by the Member for a certain period of time among content uploaded to bulletin boards, etc. of the Service; or
  (3)To provide content uploaded to bulletin boards, etc. of the Service to a third party for the purpose of sales promotion of the Service without the consent of the Member who uploaded it.
• The Member shall retain his/her right in any content uploaded to the Service and the Company shall not acquire any such right; provided, however, that as long as the uploaded content is made available to the public, the Member grants to the Company the right to use the uploaded content for the Service and promotions (this includes the right to make changes, such as omissions, to the extent the Company deems necessary and appropriate, and includes the right to sublicense such usage right to third parties affiliated with the Company), free of charge, for an indefinite period of time, and without limitation in the region.

Article 12: Prohibitions

• When using the Service, Members must not engage in any of the following acts or acts that may be deemed to be as follows:
  (1) Any act that infringes or damages the copyrights, trademarks, property rights, portrait rights, privacy, reputation, credit or Other rights of other members, third parties, or our company
  (2) Any act that libels or slanders other members, third parties, or our company.
  (3) Any act that violates public order and morals
  (4) Criminal acts or acts that are linked to criminal acts
  (5) Election campaigns, political activities, or similar activities
  (6) Activities related to sexual customs, religion, or politics
  (7) Any commercial activity or any activity intended to prepare for such activity
  (8) Unauthorized use of a member ID or password, or allowing a third party to use the same
  (9) Any act that interferes with the smooth operation of the Service
  (10) Transmitting, providing, writing or Other using harmful programs such as computer viruses
  (11) Any act that disrupts the servers or network systems used in the Service, or any act that intentionally exploits any defects in the Service
  (12) Any attempt to use the Service through technical means, such as automated input software or so-called bots, or Other method that the Company considers to be fraudulent
  (13) Any attempt to gain unauthorized access to other computer systems or networks connected to the Service
  (14) Disassembling, decompiling, reverse engineering, Other analyzing the source code, structure, ideas, etc. of the apps provided by the Company
  (15) Any act that violates or may violate laws and regulations
  (16) Any action that causes disadvantage or damage to other members, third parties, or the Company
  (17) Other act that the Company deems inappropriate
  

Article 13: Copyright

The Member shall not use any content provided through the Service, beyond the extent permitted by the Copyright Act.

Article 14: Discontinuation, Interruption, Change, etc. of the Service

• The Company may cancel, suspend, change, halt, discontinue or delay the Service without prior notice to Members if any of the following circumstances apply:
  (1) When regular or emergency maintenance of the system of this service is carried out
  (2) When the provision of the Services cannot be performed as usual due to war, riot, disturbance, labor dispute, earthquake, eruption, flood, tsunami, fire, power outage Other other emergency.
  (3) When a telecommunications carrier cancels, suspends, or changes its services.
  (4) Other case in which the Company determines it is necessary to cancel, suspend, change, halt, abolish, delay, etc. the operation of the Service.
  
• We may change, suspend or terminate all or part of the content of this Service upon prior notice to Members.
• The Company shall assume no responsibility to the Member or a third party for any discontinuation, interruption, change, suspension, abolition, delay, etc. of the Service under this Article.

Article 15: Disclaimer

• Unless otherwise provided for in the Terms and Conditions, etc., even if any damage is caused to the Member or a third party in connection with the Service, such as due to the provision of various information through the Service, the Company's liability shall not exceed the consideration paid by the Member to the Company over the past three months, or the amount of various fees specified by the Company, or 1,000 yen, whichever is greater, provided, however, that this shall not apply when such damage is caused by willful intent or gross negligence of the Company.
• The Company shall encrypt the personal information entered and transmitted by the Member in connection with the use of the Service and keep it under tight control to maintain its confidentiality. However, the Company
• The Company shall not provide any warranty of safety, accuracy, certainty, utility, currency, fitness for purpose, legality, or morality with respect to the content of the Service, or information or services provided through the Service.
• The Company shall assume no liability for information contained in a third party's website linked from the Service, or for payment or other services provided by a third party with which the Service is affiliated.
• The Company shall assume no liability for any damage resulting from inaccuracy in the Member information stipulated in the Terms and Conditions, etc. or failure of the Member to correct such information (including non-arrival of communication or goods and restrictions on use of all or part of the Service).
• The Company shall assume no liability for any damage incurred by the Member or a third party due to the Member's refusal to receive e-mails from the Company or failure to notify the Company of the cancellation of such refusal.
• The Company shall assume no liability for any damage caused by an act of one Member and incurred by any other Member or a third party.
• The Company shall assume no liability for any damage caused by insufficient management or misuse of the Member ID or password by the Member, or the use of the Member ID or password by a third party.

Article 16: Language

The Japanese version of the Terms and Conditions, etc. shall be prepared as the original, and those in other languages shall be prepared for reference only. Therefore, if there is any conflict between the Japanese version of the Terms and Conditions, etc. and other language versions, the Japanese version shall prevail.

Article 17: Governing Law

The Terms and Conditions, etc. shall be governed by the laws of Japan.

Article 18: Court with Jurisdiction

• Any dispute between the Member and the Company arising in connection with the Service shall be resolved by the parties in good faith.
• The parties agree that, if such dispute is not resolved through consultation, it shall be subject to the exclusive jurisdiction of the Tokyo District Court or the Tokyo Summary Court, depending on the jurisdiction of the subject matter, in the first instance.

Article 19: Severability

Even if all or part of any provision of the Terms and Conditions, etc. is judged to be invalid or unenforceable by the Civil Code, the Consumer Contract Act, or other laws or regulations, the remaining part of the Terms and Conditions, etc. shall remain in force.

Article 20: Special Provisions on Commencement of Authentication of Member Information

• When the Company commences the Authentication of Member Information for the Member or the Applicant for Membership, those who were already Members prior to the commencement of Authentication of Member Information shall also conduct their Authentication of Member Information in the manner specified by the Company.
• If the Member fails to conduct the Authentication of Member Information, part or all of the Service may be restricted, or his/her membership may be suspended or cancelled. The Company shall assume no liability for any disadvantage caused to the Member by such restriction of the Service or suspension or cancellation of his/her membership.

　　　　　　　　　　　　　　　　　　　

Article 21: Supplemental Provisions for the Member Using Apple Inc.’s OS and Devices

• These provisions supplement and are attached to the provisions of Terms and Conditions, etc. for the Member who uses the app provided by the Company on the OS and devices including iPhone and iPad, provided by Apple Inc. (hereinafter referred to as "Apple"). In the event that the following provisions conflict with the provisions of the Terms and Conditions, etc., the following provisions shall be applied with priority to that extent. The provisions of this Article do not imply that the Terms and Conditions, etc. have been agreed upon between Apple and the Member.
• In accordance with the App Store Terms of Use, the Company grants a non-exclusive and non-transferable license on Apple products owned or managed by the Member to download and use the app provided by the Company for the Member's personal and non-commercial use only, and the Member accepts such license; provided, however, that such grant includes grant to access, acquire, and use the app by other accounts associated with the purchaser through Family Sharing or Volume Purchasing.
• he Member agrees that Apple is not obligated to provide maintenance or support services for the app provided by the Company.
• Apple shall not be liable for any claims from Members or third parties regarding the Member's use of the App provided by our company, including the following cases:
  (1) Product liability claims
  (2) Any claim that the App provided by the Company does not meet your expectations or legal or regulatory requirements.
  (3) Claims based on consumer protection laws or similar laws
  (4) A claim by a Member or a third party that the App provided by our Company or the Member's use of the App infringes the Member's or a third party's intellectual property rights.
  
• The Member shall notify the Company and shall not make any claim or request against Apple of any claim or request arising out of any app provided by the Company or any Member's use thereof, including but not limited to any breach of manufacturing liability, applicable law, or consumer contract or regulation thereof.
• The Member shall notify the Company and shall not make any claim or request against Apple in the event of or arising out of any claim that the app provided by the Company or Member's use thereof infringes any third party's intellectual property rights.
• The Member represents and warrants that he/she does not reside in any country subject to an embargo imposed by the U.S. Government or designated by the U.S. Government as a terrorist-supporting state, and that he/she is not on any U.S. Government prohibited or restricted list.
• When using apps provided by the Company, the Member shall strictly comply with the terms and conditions of service specified by a third party, such as the relevant contract with a third party such as a contract regarding communication with a telecommunications carrier.
• The Member acknowledges that Apple and its subsidiaries are third party beneficiaries of the Terms and Conditions, etc. and that by accepting the provisions of the Terms and Conditions, etc., the Member agrees that Apple has the right (and is deemed to have accepted the right) to enforce the Terms and Conditions, etc. against the Member as a third party beneficiary.

Supplementary Provision: These Terms and Conditions shall come into effect on October 16th, 2003 (10:00 a.m. Japan Standard Time).
Partially revised on March 25, 2004, and implemented on the same day.
Partially revised on December 1, 2004, and implemented on the same day.
Partially revised on October 1, 2007, and implemented on the same day.
Partially revised on January 1, 2008, and implemented on the same day.
Partially revised on March 8, 2010, and implemented on the same day.
Partially revised on September 16, 2010, and implemented on the same day.
Partially revised on January 31, 2011, and implemented on the same day.
Partially revised on October 1, 2013, and implemented on the same day.
Partially revised on January 4, 2016, and implemented on the same day.
Partially revised on February 6, 2017, and implemented on the same day.
Partially revised on June 23, 2017, and implemented on the same day.
Partially revised on April 18, 2018, and implemented on the same day.
Partially revised on July 22, 2019, and implemented on the same day.
Partially revised on February 26, 2020, and implemented on the same day.
Partially revised on March 4, 2021, and implemented on the same day.
Partially revised on April 16, 2021, and implemented on the same day.
Partially revised on September 17, 2021, and implemented on the same day.
Partially revised on March 5, 2024, and implemented on the same day.
Partially revised on March 28, 2025, to be implemented on the same day.
End

Article 1: Sales Method

The Company has been entrusted by the promoter with ticket sales operations under the promoter's instructions regarding the sales method, and may impose restrictions on the number of tickets to be sold and the sales method as necessary.

Article 2: Formation of Purchase Contract

• The Member shall apply for purchase in accordance with the prescribed procedures, and the completion of such application procedures shall constitute the formation of a purchase contract; provided, however, that this shall not apply when otherwise stipulated by the Company.
• Unless otherwise provided for in the Terms and Conditions, etc., the Member shall not withdraw the application for a purchase contract.
• In accordance with the wishes of the promoter, etc., the Company may verify the identities of the Member and other customers who enter the venue by checking the names and other information shown on their tickets against the names on their identifications at the time of their entry and, if their identities are not verified, the Company may refuse their entry (or order them to leave if they have already entered the venue). The Member shall therefore register his/her exact name and other information.
• If the ticket is a specified show and event ticket (according to the definition of "Act on Ensuring the Proper Distribution of Show and Event Tickets by Prohibiting the Unauthorized Resale of Specified Show and Event Tickets"; the same shall apply hereinafter) or in other cases such as when it is necessary to confirm the identity mentioned in the preceding paragraph, the Company may collect the telephone number of the Member and the person eligible for entry. In such cases, if the phone number registered as the phone number of the Member and the person eligible for entry is changed, they may not be able to enter the show or event, etc. related to the ticket, and therefore the Member shall maintain the phone number valid until the time of entry.
• Even in the cases listed in the preceding paragraph, the Company may allow the Member to change the registered phone number at its discretion; provided, however, that even in this case, the request for the change shall be made to the Company at least seven days prior to the date of the show or event, etc. (or the first day of the show or event, etc. if the show or event, etc. is held on multiple days).

Article 3: Payment of Fees

• If purchasing a ticket, the Member shall pay, in addition to the ticket price, necessary fees for the service to be used, such as a special sale use fee, special charge, system use fee, resale purchase fee, commission for payment, usage fee related to ticket delivery such as delivery and in-store pickup, as the service use fee specified by the Company at the time of purchase.
• The Member shall select from among the payment methods designated by the Company at the time of purchase application. In the case of credit card or Net Protections Holdings, Inc.'s buy now pay later, atone, payment shall be made immediately upon completion of the purchase contract, and in the case of payment agency service, e-context payment, Seven-Eleven payment, and FamilyMart payment, payment shall be made by the due date specified by the Company.
• The Company may impose restrictions on the payment method as necessary. In addition, the payment method shall not be changed after the expiration of the period during which a change of the payment method is permitted as specified by the Company.

Article 4: Delivery of Tickets

• At the time of application for ticket purchase, the Member shall select his/her preferred delivery method from among the delivery methods designated by the Company for each show or event, etc. For some shows or events, etc. the Member may not be able to select the delivery method when he/she applies for the ticket purchase, but he/she may select it after he/she applies for the ticket purchase. The Company may also change the delivery method available to the Member.
• After the delivery period designated by the Company, the Member shall not receive the ticket. The delivery method shall not be changed after the expiration of the period during which a change of the delivery method is permitted as designated by the Company. The Company may change the delivery period or the period during which a change of the delivery method is permitted, to a reasonable extent.
• If the ticket delivery by delivery is selected and the ticket cannot be delivered due to the expiration of the storage period at the post office or due to incompleteness of the registration details such as address and name of the Member, the Company may redeliver the ticket, in which case the Member shall bear the redelivery fee separately specified by the Company; provided, however, that the Company shall have no obligation to redeliver the ticket. The Member should contact Ticket PIA Mail Center if he/she does not receive the ticket one week after the scheduled delivery date.
• If in-store delivery is selected, the Member shall issue and collect the ticket in the method and by the deadline designated by the Company.
• Even if the Member has already selected a delivery method, the Company may cancel the selection and require the Member to select a new delivery method. In this case, the Member may not be able to select the delivery method that was initially available.
• If the purchased ticket is an electronic ticket, the method of using and restrictions, etc. of the electronic ticket after downloading are in accordance with the terms of use of each electronic ticket service.
• If the purchased ticket is an electronic ticket, even after downloading the electronic ticket through the electronic ticket service, the download may be canceled due to the intention of the promoter, etc. or other reasons, and the status before downloading may be restored.

Article 5: Refusal of Sale or Delivery

If any of the following items apply to a member, the Company may refuse to sell or deliver tickets to the member. In such a case, the Company may immediately suspend or cancel the membership of the member without prior notice.

(1) If the circumstances fall under Article 3, Paragraph 2 of the Pia Membership Terms and Conditions
(2) If the Member makes a false declaration regarding matters specified by the Company, or fails to make a required declaration
(3) If the Member engages in conduct that is disruptive to other Members or third parties, or that interferes with the smooth running of sales by the Company
(4) If you fail to complete the required procedures within the deadline notified by our company
(5) If you do not follow the specified purchasing method
(6) If the ticket price is not transferred by the transfer due date
(7) Other conduct that violates these Terms, etc.

Article 6: Distribution of Tickets

• The Member may distribute purchased tickets to other Members to the extent separately specified by the Company for each show or event, etc. The Company shall not be obligated to make tickets distributable for all shows or events, etc.
• Unless otherwise specified, distribution of tickets may be used from the start date and time of distribution separately specified by the Company for each show or event, etc. to the date of the show or event, etc.
• Upon completion of the procedures prescribed by the Company, all rights in the tickets shall be transferred from the distributing Member to the receiving Member.
• The distributing Member shall not use services such as distribution on the ticketing and distribution service, selection of pickup method, application for resale service as stipulated in the Resale Service Rules, and refund, except for the declaration of cancellation of distribution for the ticket, until the receipt of the ticket is reported by the receiving Member.

Article 7: URL Distribution and Direct Distribution

• The Member who wishes to distribute tickets may do so by any of the methods listed in the following items:

(1) URL distribution
Distribution using a URL for receiving distribution issued by the Company

(2) Direct distribution
Distribution by directly designating distribution recipients



• The specific method and conditions of URL distribution shall be as listed in the following items:

(1) The distributing Member shall issue a URL for receiving distribution of the ticket on the Service, notify the receiving Member of the URL, and distribute the ticket; provided, however, that if the ticket is not received within the period specified by the Company, the distribution will be cancelled and the URL issued will be invalid;

(2) The distributing Member may cancel the URL distribution by the declaration in the method prescribed by the Company during the period until the receiving Member completes the receipt of the ticket through the URL; and

(3) When URL distribution is completed, the name of the other party shall be displayed in the history of distributing Member and the receiving Member.



• The specific method of direct distribution shall be that the distributing Member directly selects the receiving Member from the history after URL distribution and completes the distribution.

Article 8: Cancellation of Distribution

• In the case of URL distribution, the Company may invalidate the URL and cancel the distribution transaction if the receipt of the ticket through the URL has not been completed even if it is within the receivable period for the receiving Member of the distribution.
• In the case of direct distribution, once the ticket is distributed, it shall not be cancelled in any case.

Article 9 Replacement, Change, and Cooling-Off of Tickets

Ticket(s) for which a ticket purchase contract has been formulated shall not be replaced, changed, or cancelled at the Member's convenience. Cooling-off shall not be applied to tickets sold through the Ticket Sales Service.

Article 10: Reissuance of Tickets

The Company shall not reissue tickets under any circumstances (e.g. lost, stolen, or damaged).

Article 11: Refunds of Tickets

• Any change or cancellation of a show or event, etc. shall be notified by the promoter to the Member, and the Company shall assume no responsibility for such change or cancellation. Any refund resulting from a change or cancellation of a show or event, etc. shall therefore not constitute grounds for defense against the Company in the case of using a payment method, provided, however, that the Company may, at the discretion or request of the promoter, act as an agent to handle refund operations for tickets sold for a show or event, etc. that is changed or cancelled.
• When the Company is entrusted with refund operations by the promoter, the following matters shall apply:
  (1) Refunds shall be given only within the refund period specified by the promoter, using the method separately designated by the Company. Also, in order to receive a refund, the Member may be required to return the purchased ticket(s). If the refund period expires, or if it is impossible to return original ticket(s) owing to their damage or loss, or if ticket(s) are significantly defaced and it is difficult to identify them, the Company shall not make a refund to the Member;
  (2) A request for a refund shall in principle be made by the Member who has purchased the relevant ticket(s), and, unless otherwise specifically approved by the Company, the Member shall not request a refund by having a third party to whom the Member has transferred ticket(s) request the refund, entrusting the refund of ticket(s) to a third party, having a third party request the refund on his/her behalf, designating a financial institution account managed by a third party as the refund destination, or any other manner in which the Company determines that a third party other than the Member who purchased the relevant ticket(s) is making the refund. Therefore, the Company shall not have any obligation to make a refund upon such request;
  (3) Notwithstanding the provisions of the preceding paragraph, the Company may, at its discretion, deem a person who brings ticket(s) to be the person eligible for a refund of the ticket(s) and make the refund, regardless of whether or not the person who brings the ticket(s) is the Member who has purchased them, and the Member shall not raise any objection thereto. In this regard, the Company shall not have any obligation to make such deemed refund;
  (4) The amount to be refunded to the Member shall be limited to the ticket price, system use fee, ticketing fee, and special sale use fee (the shipping fee shall be refunded only if the relevant ticket(s) are not delivered). No refund shall be made for any resale application fee, remittance processing fee, resale purchase fee, settlement fee, transportation fee, accommodation fee, communication fee, or other expenses required for the Member or other persons to purchase the relevant ticket(s) or to enter the venue of the relevant show or event, etc.;
  (5) When the Company acts as an agent to handle refund operations and pay refund money, the refund money shall be paid according to the information provided by the Member at the time of applying for the refund. In this regard, if there is any deficiency in the information provided by the Member (such as address and account information), the Company shall assume no responsibility for any delay or impossibility of the refund. In addition, the Member shall promptly change such defective information by the prescribed method; and
  (6) A refund may take approximately three to four weeks, and the Member shall not raise any objection thereto.

Article 12: Termination and Resumption of Sales

Even during the ticket sales period, if the number of tickets sold by the Company reaches the planned number, the sales of tickets for the relevant show or event shall be terminated; provided, however, that if the promoter offers additional seats or show or event, etc., such sales may resume.

Article 13: Prohibitions

• The Member shall not commit any act that corresponds to any of the following acts:
  (1) Obtaining tickets (including numbers and codes that can be used to purchase tickets, such as reservation numbers; the same shall apply hereinafter in this Article) for the purpose of resale;
  (2) Transferring or attempting to transfer any ticket obtained through the Service to a third party (including listing such ticket for Internet auction) for a consideration exceeding its face value (or, if it has no face value, the consideration normally required to obtain the same kind of ticket);
  (3) In the case of registering a person eligible for entry with a ticket, having or attempting to have a person other than the person eligible for entry enter the venue;
  (4) Repeating application for purchasing tickets without intention to purchase them. If failing to make payment by the payment due date, the Member shall be deemed to have applied for purchasing tickets without intention to purchase them; or
  (5) Obtaining tickets for the purpose of receiving refund money.
• In addition to the prohibitions set forth in the items of the preceding paragraph, the Company may prohibit any paid transfer of ticket(s) without the consent of the promoter and others of the relevant show or event, etc. by expressly prohibiting such act at the time of entering into a purchase contract for the ticket(s) with the Member. Please check this at the time of applying for purchasing ticket(s).
• If the Member violates Paragraph 1 of this Article, the membership may be suspended or cancelled in accordance with Article 7 of the PIA Membership Terms and Conditions. In addition, if a Member's violation of Paragraph 1 of this Article is found, the Company or the promoter may, at its discretion, invalidate the ticket(s) purchased by the violator and refuse the entry of the violator to the venue of the show or event relevant to the ticket(s), or order the violator to leave if he/she has already entered the venue.
• Even in the case of the preceding paragraph, the Company shall have no obligation to refund the consideration for the invalidated ticket(s) or to compensate for any damage incurred by the violator.

Article 14: Compensation for Damages Due to Erroneous Issuance of Tickets, etc.

If the Company sells or issues an erroneous ticket, it may compensate for damages incurred by a Member who has purchased the ticket, and the maximum amount of the compensation shall be the total amount of the ticket's face value and various fees incurred by the Member for purchasing the ticket; provided, however, that this shall not apply when such damage is caused by willful intent or gross negligence of the Company.

Article 15: Disclaimer for Ticket Sales

• The Company shall not be responsible for any tickets (including those transferred repeatedly) other than those purchased directly from the Company.
• Even if the determination or notification of success or failure of application for or purchase of tickets is significantly delayed or becomes impossible owing to congestion of communication lines or unforeseen accidents on computer systems, the Company shall assume no liability for any damage incurred by the Member or a third party as a result of such situation.
• The Company does not guarantee that the sales quantity of tickets, etc. to be sold through the Service will meet all the purchase wishes of the Member, nor guarantee that the descriptions on the tickets to be sold through the Service are true (including the implementation of the show or event, etc. as described).
• The completion of application procedures for purchasing ticket(s) shall be notified on the purchase history screen on the website. With regard to the purchase application registration provided for in the Service and Individual Regulations, the Member shall be obliged to check the status of the purchase application registration without delay on the application history screen on the website, and the Company shall not be liable for any damage (including not being able to buy tickets) arising from the Member's failure to check such status.
• Even if a ticket is not accepted within the period specified by the Company, the Company shall have no obligation to refund the ticket price or other fees such as the service use fee specified by the Company.
• Even if the Company changes or cancels the delivery method, or changes the delivery period or the period during which a change of the delivery method is permitted, the Company shall not be responsible for any disadvantage suffered by the Member as a result.
• With respect to tickets sold after specifying persons eligible for entry (including the case where the purchaser and person(s) who enter the venue simultaneously with the purchaser are the persons eligible for entry), the Company shall assume no responsibility for any disadvantage suffered by the Member (including the inability to enter the venue or being ordered to leave the venue) due to a discrepancy between the name on a ticket and the actual name of a person eligible for entry (including the case where the discrepancy is caused by an input error by the Member).
• In the case of electronic tickets, the Member shall carry out the necessary procedures for entry in advance, and the Company shall assume no responsibility for any disadvantage suffered by the Member (including the inability to enter the venue or being ordered to leave the venue) due to the inability to carry out such procedures (including the case where the inability is caused by communication failure or the malfunction of a device held by the Member).
• Notwithstanding the provisions of Paragraph4, Article 2 of the Ticket Sales Rules, the Company shall assume no responsibility in the event that the telephone number of the Member or the person eligible for entry is changed, or that the change of telephone number is not requested by the date set forth in Paragraph 5 of the same Article, and therefore the Member or the person is unable to enter the show or event, etc. related to the ticket.

Article 16: Measures After Loss of Membership

• Even after losing his/her membership, the Member may receive any tickets purchased during the period when the Member has his/her membership by the method designated by the Company; provided, however, that if the Member does not select a delivery method at the time of purchase and then withdraws from the membership without selecting a delivery method, he/she will not be able to receive the purchased tickets, so the Member shall select a delivery method before he/she loses his/her membership.
• The Company shall assume no liability in the event that the Member is unable to pick up the purchased ticket due to the Member's failure to follow the procedures set forth in the preceding paragraph.
• In the event of a ticket refund, the Member may receive a refund according to Article 10 of the Ticket Sales Rules even after losing his/her membership; provided, however, that if the Member does not select the delivery method at the time of purchase and the ticket has not been issued, a refund cannot be made. Therefore, if the Member who has not yet issued a ticket wants a refund, he/she shall notify the Company to that effect. If the Member does not notify the Company, it shall not have any obligation to make a refund.

Supplementary Provisions: The Rules shall come into effect as of October 16, 2003 (10:00 a.m. Japan Standard Time).
Partial revision on January 1, 2008, effective on the same day
Partial revision on March 8, 2010, effective on the same day
Partial revision on September 16, 2010, effective on the same day
Partial revision on January 31, 2011, effective on the same day
Partial revision on October 6, 2011, effective on the same day
Partial revision on February 6, 2017, effective on the same day
Partial revision on February 20, 2017, effective on the same day
Partial revision on June 23, 2017, effective on the same day
Partial revision on June 29, 2017, effective on the same day
Partial revision on February 16, 2018, effective on the same day
Partial revision on April 18, 2018, effective on the same day
Partial revision on July 22, 2019, effective on the same day
Partial revision on February 26, 2020, effective on the same day
Partial revision on March 4, 2021, effective on the same day
Partial revision on April 16, 2021, effective on the same day
Partial revision on August 1, 2021, effective on the same day
Partial revision on September 17, 2021, effective on the same day
Partial revision on April 6, 2023, effective on the same day
Partial revision on March 5, 2024, effective on the same day
End

Article 1: Lottery Sales Service

• 1. In case that tickets cannot be sold for all the applications received in the lottery sales service, tickets shall be sold only to the Members selected by lottery (in principle, the lottery is conducted randomly, but depending on the intention of the promoter, etc., the lottery may be conducted with priority given to certain conditions. The Company shall not be obligated to disclose such specific lottery method to Members) among the Members who applied for purchase. Even if tickets are sold, it shall not guarantee good seats. Also, tickets may be sold through this service even after the general sale.
• 2. The tickets subject to the omakase entry service shall be limited to the tickets separately determined by the Company according to each category (this includes, but is not limited to, the type of show or event, the date and place, the type of seats, the timing of ticket sales, and the type of artists), and not all tickets subject to the lottery sales service shall be subject to the omakase entry service.
• 3. Unless otherwise specified, the lottery sales service shall include not only the case where the Member individually applies for purchase using the lottery sales service, but also the case where the Member automatically applies for purchase using the lottery sales service through the omakase entry service.

Article 2: Application for Use of Lottery Sales Service, etc.

• The Member who wishes to use the lottery sales service shall register his/her purchase application in accordance with the prescribed procedures, and upon completion of the registration, the contract for use of the lottery sales service shall be formed.
• The Member may withdraw his/her ticket purchase application within the withdrawal acceptance period separately specified by the Company; provided, however, that depending on the show or event, the type of ticket, the method of purchase, etc., the Member may not be able to withdraw the purchase application.
• Even if the Member uses the lottery sales service, if the Member falls under any of the following items, the Company may invalidate the applied or purchased ticket and suspend the use of the lottery sales service without prior notice to the Member. Even if the application is invalid, the Company shall not be obligated to notify the Member of the fact:
  (1) If the Member engages in any of the acts prohibited in Article 12 of the PIA Membership Terms and Conditions;
  (2) If the Member uses a lottery sales service using multiple Member IDs that are objectively and reasonably suspected to be managed by the same person; or
  (3) If the Member otherwise violates the Terms and Conditions, etc.

Article 3: Formation of Purchase Contract

The ticket purchase contract through the lottery sales service shall be formed at the same time as the application acceptance period expires; provided, however, that in case that tickets cannot be sold for all the applications received, the purchase contract shall be formed only between the Company and the winning Member when the Company selects the winning Member in the lottery.

Article 4: Usage Fee and Payment

• When the Member purchases a ticket by using the lottery sales service, he/she shall pay fees such as the service use fee specified by the Company in addition to the ticket price.
• If the Company deems it necessary, it may change fees such as the usage fee of the lottery sales service without prior notice to the Member.

Article 5: Disclaimer, etc. for Omakase Entry Service

• The Member shall register the purchase application conditions for the omakase entry service at his/her own responsibility. If it is necessary for the Member to change or cancel the lottery sales service after the registration of the purchase application, the Member shall do so at his/her own responsibility and the Company shall assume no responsibility.
• In relation to the lottery sales service for which purchase application registration has been automatically made in accordance with the conditions registered by the Member using the omakase entry service, the Company shall notify the completion of purchase application registration and the status of completion of the purchase contract on the application history screen and purchase history screen on the website. The Member shall be obliged to check the application history screen and purchase history screen on the website without delay, and the Company shall not be liable for any damage (including not being able to buy tickets and buying a ticket he/she doesn't want) arising from the Member's failure to check such status.

Article 6: Provisions for Ticket PIA Application Users

• The Member who uses the Ticket PIA application distributed on AppStore, an application download service operated by Apple, shall confirm and accept the following items:
  (1) The lottery sales service is provided solely by the Company; and
  (2) Apple is not an organizer and has no involvement in any way in the lottery sales service.

Supplementary Provisions: The Rules shall come into effect as of October 16, 2003 (10:00 a.m. Japan Standard Time).
Partial revision on March 25, 2004, effective on the same day
Partial revision on January 1, 2008, effective on the same day
Partial revision on March 8, 2010, effective on the same day
Partial revision on September 16, 2010, effective on the same day
Partial revision on April 12, 2016, effective on the same day
Partial revision on February 6, 2017, effective on the same day
Partial revision on June 23, 2017, effective on the same day
Partial revision on April 18, 2018, effective on the same day
Partial revision on July 22, 2019, effective on the same day
Partial revision on February 24, 2021, effective on the same day
Partial revision on April 16, 2021, effective on the same day
End

Article 1: Content of Stage Service

• The stages established by our company in the Pia Stage service, the applicable conditions and the contents of the benefits are as shown in the table below. The benefits will be granted to members from the day after they meet the applicable conditions set out in the table below.
  
  Stage name: General
  Eligible conditions: 0 to 1 ticket purchases during the applicable period
  Benefits: No benefits
  
  Stage Name: Gold
  Eligible conditions: Purchase tickets 2 to 3 times during the applicable period
  Bonus: 1 Winning Probability Increase Coupon
  
  Stage name: Platinum
  Eligible conditions: Purchase tickets four or more times during the applicable period
  Bonus: 2 Winning Probability Increase Coupon, right to use Platinum Pass
  
  * The applicable period is one year from April 1st of each year to March 31st of the following year.
  *The specific contents of Winning Probability Increase Coupon are set forth in Article 3 of the Stage Service Regulations.
  *The specific details of the Platinum Pass are set out in Article 4 of the Stage Service Regulations.
  
• For each applicable period, the Company shall set a stage for the Member according to the number of purchases made in the applicable period immediately before such applicable period, and grant benefits according to the stage.
• Notwithstanding the provisions of the preceding two paragraphs, as long as all of the conditions listed in the following items are satisfied, Platinum shall be applied to the Member's stage and benefits corresponding to the stage shall be granted:
  (1) The Member is a PIA Premium Member;
  (2) The Member registers the PIA Card as a payment method in the membership registration of Ticket PIA; and
  (3) The Member is able to use the PIA Card effectively.
• If any of the conditions specified in each item of the preceding paragraph is not satisfied during the applicable period, the stage corresponding to the number of purchases in the applicable period immediately before such applicable period shall be set as of the day following the applicable period; provided, however, that even in that case, the ticket to increase winning probability shall not be newly given during the applicable period.

Article 2: Number of Purchases

• If a member's ticket purchase meets all of the following conditions, the member will receive one additional purchase, regardless of the number of tickets purchased.
  This purchase requires membership registration and login to Ticket PIA Pia website, and the ticket must be purchased on Ticket PIA Pia website or through an app provided by our company.
  (1) Please note that tickets purchased directly at a convenience store, over the telephone, on a website where tickets can be purchased without registering as Ticket PIA member, Other purchases that require Ticket PIA Pia membership but are not made on Ticket PIA website or through an app provided by our company are not eligible for the purchase count accrual.
  (2) The purchase is not made through a resale service
  (3) The total face value of the tickets purchased must be 2,000 yen or more (including consumption tax, etc., but excluding all fees).
  (4) Payment for the purchased ticket has been completed (this refers to the state in which the member has paid the transaction amount, the payment agent has sent information about the completion of the payment to our database, and the information has been recorded. The same applies below.)
  (5) The purchase has not been canceled.
  
• The number of purchases made by PIA Stage Service, the application of the stage, and the granting of benefits are not made immediately after the completion of the purchase, but are made once a day, in principle, by 24:00 on two days after the completion of the payment for the purchased tickets.

Article 3: Content of Ticket to Increase Winning Probability

• The details of the ticket to increase winning probability shall be as listed in the following items:
  (1) By using the ticket to increase winning probability in the lottery application for the winning probability increase specified separately by the Company, the Member can apply for the lottery with the same probability of winning if the Member specifies the PIA Card as the payment method;
  (2) The Member can check whether lottery sales are eligible to increase the probability of winning, on the ticket sales screen page on the Ticket PIA’s website;
  (3) The Member can use the ticket to increase winning probability together with the application for the lottery sales once per ticket;
  (4) When the acceptance period of the lottery sales pertaining to the application using the ticket to increase winning probability ends, the ticket to increase winning probability will expire regardless of the result of winning;
  (5) The validity period of the ticket to increase winning probability is one year from the grant, and it will expire after the expiration of such period; provided, however, that in some cases, the Company may grant a ticket to increase winning probability to the Member in a service or campaign other than the PIA Stage Service, and the validity period for such ticket is determined for each service or campaign; and
  (6) If the Member specifies the PIA Card as the payment method, he/she cannot use the ticket to increase winning probability.
  
• If the Member cancels an application for lottery sales using the ticket to increase winning probability within the period specified by the Company, the ticket to increase winning probability shall not be used and shall be returned to the Member; provided, however, that if the validity period of the ticket to increase winning probability has passed or the Member has otherwise lost the right to use the ticket to increase winning probability at the time of cancellation of application, the ticket to increase winning probability shall not be returned and shall expire. In addition, the Member shall not use the returned ticket to increase winning probability for the same lottery sales application as the cancelled lottery sales application.
• If the Member changes the content of his/her application for lottery sales using the ticket to increase winning probability within the period specified by the Company, he/she may change the content of his/her application using the ticket to increase winning probability unless otherwise specified.
• If the Member applies for lottery sales using the ticket to increase winning probability, and the acceptance period for lottery sales expires, the use of the ticket to increase winning probability shall not be discontinued.

Article 4: Content of Platinum Pass

• The Member who has been granted the Platinum Pass may, to the extent specified by the Company, purchase tickets on a first-come, first-served basis, with priority given over Members other than those who have been granted the Platinum Pass.
• To use the Platinum Pass, the Member shall be logged in with a Platinum Member ID before selecting the type and number of tickets on a first-come, first-served purchase.
• The Platinum Pass shall be valid for as long as the Member's stage is Platinum. Therefore, if the Member loses his/her Platinum status, the Member shall lose his/her Platinum Pass status as of the next day.

Article 5: Confirmation of Stage, etc.

• Members shall check the information on the PIA Stage Service on the Ticket PIA’s website as necessary, such as the Member's stage, the number of tickets to increase winning probability, their expiration date, usage status, and the number of times of ticket purchase.
• If there is a change of the stage with the grant of ticket to increase winning probability, or if the Company deems it necessary, the Company may notify the Member by e-mail of information regarding PIA Stage Service.

Article 6: Prohibitions and Withdrawal, etc.

• Any rights granted to the Member in connection with the PIA Stage Service, such as the Member’s stage, the ticket to increase winning probability held by the Member, and the right to use the Platinum Pass, shall not be transferred or used by a third party for any reason. The rights are also not subject to inheritance.
• The Member who loses his/her membership shall lose all rights granted by PIA Stage Service upon withdrawal. In addition, even if the Member becomes a Member again, the stages and rights of the PIA Stage Service that he/she has already been withdrawn from membership shall not be inherited.

Article 7: Termination and Change of Service

If the Company deems it necessary, it may change the content, design, audiovisual presentation, etc. of the PIA Stage Service, or suspend or terminate the PIA Stage Service without prior notice to the Member.

Article 8: Improper Conduct and Misconduct

If the Member violates the Terms and Conditions, etc., the Company may revoke the right to use the PIA Stage Service and the granted stage and benefits without notifying the Member.

Article 9: Disclaimer for PIA Stage Service

• The use of the ticket to increase winning probability shall not guarantee that you will win the lottery application, nor shall it guarantee that you will secure a good seat. Therefore, even if the Member does not win the lottery despite using the ticket to increase winning probability, the Company shall not be responsible for it.
• The use of Platinum Pass shall not guarantee a first-come, first-served purchase, nor shall it guarantee a good seat. Therefore, the Company shall not be responsible for the failure to purchase tickets through first-come, first-served purchase despite using the Platinum Pass.
• The Company shall not be obligated to disclose to the Member the methods and details of increasing the probability of winning tickets by using the ticket to increase winning probability, and the priority methods and details of first-come, first-served purchase by using Platinum Pass.
• Even if the ticket to increase winning probability cannot be used for any reason (this includes, but is not limited to, expiration of the validity period, server trouble, etc.), the Company does not have any obligation or other responsibility to prepare the ticket related to the application for the Member.
• Even if the Member loses the right to use the PIA Stage Service due to loss of membership, violation of the Terms and Conditions, etc., or any other cause attributable to the Member, the Company shall not be obliged to compensate for the loss or any other liability.
• The Company shall not be liable for any damages arising out of or in connection with the Member's use or inability to use the PIA Stage Service, the addition, change, suspension, or termination of the PIA Stage Service, or any other matters related to the PIA Stage Service.

Supplementary Provisions: The Rules shall become effective on April 25, 2017.
Partial revision on April 16, 2021, effective on the same day.
Partial revision on August 1, 2021, effective on the same day.
End

Article 1: Definitions

• In the Resale Services Rules, each term shall be defined as follows:
  (1) "Resale" means the termination of the sales contract between the Member who provided the ticket and the Company through the resale service upon receipt of an application from a prospective purchaser of the ticket designated by the Company and the Company sells the ticket to the prospective purchaser of the ticket.
  (2) "Resale Applicant" means the Member who has asked the Company to sell tickets through the resale service.
  (3) "Resale Purchaser" means the Member who has purchased tickets provided to the Company by the Resale Applicant through the resale service.
  

Article 2: Subject to Resale Service

• The ticket subject to the resale service shall be the ticket for which the Resale Applicant applied for the Resale for the show or event, etc. separately specified by the Company, and the delivery method is not selected at the time of purchase on the ticket sales website, and the distribution and delivery methods are not subsequently designated.
• The number of tickets subject to the resale service shall be subject to the number of tickets selected by the Resale Applicant, regardless of the number of tickets purchased on the ticket sales website. However, in some shows or events, etc., the number of tickets purchased on the ticket sales website may be the same. In such cases, if the number of tickets in the Member’s possession does not match the number of tickets purchased at the time of distribution, the Member shall not apply for the resale service.

Article 3: Use of Resale Service

• Resale Applicant may apply for Resale until the day before the date of each show or event, etc., unless otherwise specified by the Company; provided, however, that depending on the show or event, etc., it may not be eligible for Resale.
• Until the Resale Purchaser makes a purchase application, the resale application may be cancelled by the Resale Applicant's declaration until the day before the show or event, etc.
• Until the Resale Purchaser makes a purchase application, the Member shall not choose the method of distribution or pickup method other than to declare cancellation of the resale application for the ticket.
• If the show or event, etc. is no longer eligible for Resale due to the intention, etc. of the promoter, etc. before the purchase application is made by the Resale Purchaser, the resale application will be cancelled at that point.

Article 4: Effectuation of Resale

• A Resale shall be effected at the same time that the Resale Purchaser applies to the Company for the tickets requested by the Resale Applicant. In this case, the Company shall terminate the sales contract with the Resale Applicant and shall enter into a new sales contract with the Resale Purchaser.
• If there is no application from the Resale Purchaser by the specified deadline, the Resale shall be deemed to be unsuccessful and the request from the Resale Applicant shall automatically terminated.
• The Resale Applicant and Resale Purchaser shall not cancel the Resale after the Resale has been effected.

Article 5: Resale Service Use Fee and Payment

• After the Resale has been effected, the Company shall refund the Resale Applicant, to the account registered by the Member at the time of the resale application, the amount obtained by deducting the resale application fee and remittance processing fee from the fee at the time of the purchase, excluding the ticket face value and settlement fee.
• The Resale Purchaser shall pay the resale purchase fee in addition to the ticket face value and the fee at the time of the purchase.
• The Company may set resale application fee, remittance processing fee, and resale purchase fee for each show or event, etc.
• The Company shall not be obligated to refund resale application fee, remittance processing fee, and resale purchase fee, even in the event of a refund due to the change or cancellation of the show or event, etc.

Article 6: Replacement, Change, and Cooling-Off of Tickets for Resale Purchase

Product(s) for which a purchase contract through Resale has been formulated shall not be replaced, changed, or cancelled at the Member's convenience.

Article 7: Delivery of Tickets, etc.

Payment and delivery of ticket fees by the Resale Purchaser after the effectuation of Resale shall be subject to the provisions of Article 4 and following of the Ticket Sales Rules.

Article 8: Disclaimer

• The Company does not guarantee that transactions in the resale service will be completed for all tickets provided to the Company.
• The Company shall notify the status of resale application and the status of completion of Resale on the resale application history screen and resale purchase history screen on its website. The Resale Applicant and Resale Purchaser shall be obliged to check the status of resale application and the status of completion of Resale without delay on the resale application history screen and resale purchase history screen on the website, and the Company shall not be liable for any damage (including an unsuccessful Resale) arising from the Member's failure to check such status.

Supplementary Provisions: The Rules shall come into effect as of April 18, 2018 (Japan Standard Time).
Partial revision on April 16, 2021, effective on the same day.
Partial revision on March 5, 2024, effective on the same day.

End

• The third party operating the Fan Club may establish the Terms of Use, etc. (hereinafter referred to as the "Third Party Terms") for the use of the Fan Club, and the Member shall comply with the Third Party Terms.
• If the Member violates the Third Party Term, the Company may refuse the use of the fan club service by the Member. Furthermore, in this case, the Company may deem that the Member has violated the Terms and Conditions, etc.
• If the content of the Terms and Conditions, etc. and the Third Party Terms conflict with each other, the provisions of the Terms and Conditions, etc. shall prevail in the relationship between the Company and the Member.

Supplementary Provisions: The Rules shall come into effect as of February 26, 2020 (Japan Standard Time).

End

Article 1 Use of PLS Service

• PLS Service shall include paid and free Distributed Content. In order to use the paid Distributed Content, the Member shall purchase tickets to view the Distributed Content that he/she wishes to view through the PLS Service in accordance with the PLS Usage Rules. Once purchased, tickets for viewing Distributed Content shall be non-refundable, regardless of whether or not the Member watches them.
• Distributed Content shall include content produced and distributed by the Company and content produced and distributed by third parties other than the Company (this includes, but is not limited to, artists' offices and event planners; hereinafter referred to as "Content Provider").
• In the PLS Service, the Distributed Content shall be delivered on the date and time designated by the Company in advance. Therefore, the Member shall purchase tickets after confirming in advance that they are available for viewing. Some of the Distributed Content may be viewed repeatedly for a certain period of time after the initial distribution of the Distributed Content. However, the Distributed Content after the distribution period has ended shall not be viewed, regardless of whether or not the Member has viewed it. The Company shall specify the delivery method and delivery period of the Distributed Content in advance.
• The PLS Service shall be for personal use only. The Member shall not use two or more devices at a time to view Distributed Content.
• The Member shall use the PLS Service at his/her own risk and shall be fully responsible for any and all actions he/she takes on the PLS Service and the results thereof.
• The Member shall, at his/her own responsibility and expense, properly maintain computers, digital devices, and any other equipment, software, and communication means necessary to use PLS Service.
• The Company may provide PLS Service in whole or in part only to Members who meet the following criteria: age, identity verification, registration information, and other conditions deemed necessary by the Company.

Article 2 Usage Fee

• The usage fee for PLS Service and the payment method thereof shall be determined separately for each Distributed Content. The usage fee of the Distributed Content shall be determined by the Company for the Distributed Content for which the Company is responsible for production and distribution. For the Distributed Content for which a Content Provider is responsible for the production and distribution, the Content Provider shall determine the usage fee.
• All costs incurred in connection with using the Internet shall be borne by the Member.

Article 3 Refund of Usage Fee

In the event that the Member is unable to view all of the Distributed Content due to reasons attributable to the Company or the Content Provider, the Company shall refund the Member all of the usage fee for the Distributed Content. In addition, if the Member is unable to view some of the Distributed Content due to the same reason, the Company shall decide at its reasonable discretion whether to make a refund and, if so, the amount of the refund.

Article 4 Services, etc. of Other Business Operators

• When using PLS Service, the Company may use account information of services (hereinafter referred to as "External Service") provided by third parties other than the Company. In such a case, the Member shall use the PLS Service in accordance with the provisions of the third parties' terms, contracts, etc. concerning the use of the External Service.
• PLS Service may include services or content provided by other business operators, including the Content Provider. The responsibility for such services or content shall be borne by the provider. In addition, such services or content may be subject to terms of use and other conditions specified by the provider.

Article 5 Prohibitions

When using the PLS service, members must not engage in any of the following acts or acts that may be deemed to be such acts. The same applies even after the member has terminated their use of the PLS service.

(1) Allowing the distribution content to be viewed by an unspecified or large number of people
(2) Remove, alter, bypass, disable, interfere with or circumvent any copyright, trademark or Other proprietary notices in the Distributed Content or any digital rights management (DRM), content protection measures or access control measures (including geo-filtering mechanisms) in the Distributed Content.
(3) Copy, download, stream capture, duplicate, reproduce, archive, distribute, upload, publish, modify, translate, broadcast, perform, display, sell, transmit or retransmit any Broadcast Content;
(4) Incorporating the Streaming Content into any hardware or software, or streaming or retransmitting the Streaming Content through such hardware or software, or making the Streaming Content available through framing or in-line linking.
(5) Creating, reproducing, distributing or advertising an index of any substantial portion of the distributed content
(6) Create derivative works of or materials that rely on, are derived from or are based on the Streamed Content (including montages, mash-ups and similar videos, wallpapers, desktop themes, greeting cards and merchandise), even if you do so for the purpose of making derivative materials available free of charge.
(7) Modify, enhance, remove, interfere with, or otherwise alter in any way any part or aspect of the Video Player, the technology utilized in the Video Player, or the DRM, content protection measures, or access control measures incorporated in Other Player. (8) Impose an undue burden on our network or servers.
(9) Other act that the Company deems inappropriate

Article 6 Attribution of Rights, etc.

• PLS Service and Distributed Content are protected by copyright, trademark, and other intellectual property-related laws. The Member shall agree that all rights to the PLS Service are owned and reserved by the Company or a third party designated by the Company, and that the rights to the Distributed Content which the Member views on the PLS Service are owned and controlled by the Company and its licensor.
• The Company grants the Member a non-exclusive, limited license to view the Distributed Content on the condition that the Member pays the usage fee for the Distributed Content and complies with the PLS Usage Rules and the provisions of third parties' terms, contracts, etc. concerning the use of the External Service. This license shall include the right to view the Distributed Content on the Video Player by means of streaming, for personal use and non-commercial purposes. The Member may view Distributed Content solely for personal and non-commercial purposes in accordance with the PLS Usage Rules.

Article 7 Response to Violation of PLS Usage Rules

• The Company shall reserve the right to immediately terminate or restrict the Member's account or the Member's use of the PLS Service or access to the Distributed Content at any time without prior notice and without any liability in the event that the Company determines that the Member has violated the PLS Usage Rules, the provisions of third parties' terms, contracts, etc. concerning the use of the External Service, or any laws and regulations, or has engaged in any other inappropriate act. In addition, the Company may refuse to use the PLS Service thereafter.
• If the Member falls under the preceding paragraph, the Company may suspend or cancel his/her PIA membership in accordance with Paragraph 1, Article 7 of the PIA Membership Terms and Conditions.
• In order to use PLS Service or access Distributed Content, the Member shall register as a PIA Member or register for any other External Service specified by the Company. The Company shall reserve the right to immediately terminate or restrict the Member's account or the Member's use of the PLS Service or access to the Distributed Content at any time without prior notice and without any liability in the event that the Member has lost his/her PIA membership or any other eligibility to use External Service specified by the Company.

Article 8 Disclaimer

• The Company shall not be obligated to refund the usage fee received in consideration for the Distributed Content even if the Distributed Content cannot be viewed for reasons attributable to the Member.
• The Company does not warrant, either express or implied, that the PLS Service and the Distributed Content will be free from factual or legal defects (including, but not limited to, defects in safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, or security, errors, bugs, or infringements). The Company shall not be obligated to repair these defects and provide PLS Service to the Member.
• The Company may discontinue distribution at its discretion without prior notice to the Member, and the Member shall acknowledge this in advance. The Company shall not be liable for any damage or loss caused to the Member due to the discontinuation of distribution.
• In addition to what is provided for in the PLS Usage Rules, the Company shall not be liable in any way for any damage incurred by the Member in connection with the use of the PLS Service due to reasons not attributable to the Company, unauthorized intrusion by a third party into the facilities or systems necessary to provide the PLS Service, suspension or restriction of use of the PLS Service based on the PLS Usage Rules, damage incurred by the Member due to changes in the PLS Usage Rules or cancellation of the contract, or damage incurred by the Member due to any trouble arising between the Member and a third party.

Article 9 Relationship with PIA Membership Terms and Conditions

If there is a conflict between the PLS Usage Rules and the PIA Membership Terms and Conditions and the provisions of third parties' terms, contracts, etc. concerning the use of the External Service, the PLS Usage Rules shall prevail; provided, however, that the provisions of this paragraph shall not be construed as limiting the obligations of the Member under the PIA Membership Terms and Conditions applicable to the Member or the provisions of third parties' terms, contracts, etc. concerning the use of the External Service by the PLS Usage Rules. .

Supplementary Provisions: Partial revision and enforcement on August 26, 2020 (effective date for users who used the service before August 25, 2020 is September 26, 2020)

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